These terms set out how okbet 4 operates your account, what we collect, how we use it, and what choices you hold as a member. Access to our platform depends on local law and is available only where local law permits in the Philippines.
Jurisdiction-Dependent Access
Account Data Rights
PESONet and Bank Transfer Context
Policy Contact Route
POLICY POSTURE
How We Handle Your Account Under This Policy
okbet 4 collects only the account and transaction data required to operate your session, process your wallet activity, and respond to support requests. We do not share personal account data with third parties for marketing purposes. When you use PESONet or Bank Transfer to fund your account, a record of that transaction is attached to your account profile and remains accessible from your account dashboard after login. We retain that record for as long as your account is active and for the period required by the applicable laws of your eligible region. Cookie data collected during your session is used solely for session continuity and basic site function — you can adjust cookie preferences through your browser settings at any time. If you request a correction to your account details, we act on that request through the support route described below. All policy terms apply subject to local law, and your access to this platform is conditional on your jurisdiction being an eligible region. Where a conflict arises between these terms and the law of your region, local law takes precedence. The current state of your account data, wallet history and transaction records is shown in your account dashboard after login.
PESONet
Bank Transfer
Account Dashboard
Philippines-Eligible Regions
Browser Cookie Settings
WHAT THIS COVERS
Scope of This Policy on okbet 4
These terms apply specifically to your registered account on this platform. Understanding which areas fall inside and outside this policy helps you know where to direct questions.
Account Access
Login activity, session data and account settings fall fully inside this policy. Any action taken through your registered account — including wallet top-ups via PESONet or Bank Transfer — is governed by these terms and visible in your dashboard.
Transactions
Deposits and withdrawal requests processed through your account wallet are covered. Records of these movements are retained and available to you on request. The processing conditions specific to each payment rail are shown at the point of transaction.
Site Content
Game content supplied by studios such as PG Soft, Spadegaming and JDB is governed by those providers' own licensing arrangements. This policy does not extend to the rules of individual games — those are set by the studio and shown in the game interface.
Third-Party Services
Links to external services, including e-wallet platforms like GCash or Maya, fall outside the scope of this policy once you leave our platform. We do not control how those services collect or handle your data after you navigate away.
YOUR PRACTICAL ACTIONS
What You Can Do Under This Policy
This policy gives you concrete actions, not just passive rights. You can review your full transaction history — including PESONet and Bank Transfer records — directly from your account dashboard after login without needing to contact support. If any account detail is incorrect, you can raise a correction request through live chat or the policy contact email listed below. We will acknowledge your request and act on it within the timeframe required by the applicable rules of your eligible region. For questions about what data we hold on your account, the same contact routes apply. We do not require you to submit a formal written form to ask a data question — a message through live chat or email is sufficient to start the process. Every request is logged on our end with a timestamp, so you have a reference point if you need to follow up.
Review Your Records
Open your account dashboard after login to see your full wallet and transaction history. PESONet and Bank Transfer records are listed there by date and amount, exactly as processed.
Correct Account Details
If a name, contact detail or payment record appears incorrect, raise it through live chat or the policy email. We will confirm receipt and tell you what information is needed to process the correction.
Ask a Data Question
Send your question via live chat or policy email — no formal form is required. We log the request on our end and respond within the period set by your eligible region's applicable rules.
Request Account Support
For account-level issues that go beyond a simple correction, ask for escalation through live chat. A dedicated account handler will pick up the case and keep you informed at each step.
POLICY CONTACT PATHS
How to Reach Us on Policy Questions
Three contact paths are available for any question tied to these legal terms. Choose the one that fits how you prefer to communicate — each route logs your request the same way.
Live Chat
Open the chat widget from any page while logged in. Describe your policy question and ask for a policy handler if needed. The transcript is saved to your account record automatically.
Policy Email
Send your question to our policy contact address shown in the footer. Include your registered account username so we can match the request to your record without asking for sensitive data twice.
Account Dashboard
For self-serve actions — reviewing transaction records, checking wallet history, seeing what data is held — log in and open the account dashboard first. Many questions resolve there without needing to contact us at all.
HOW WE HANDLE THIS
Data Handling, Cookies and Account Security
Our approach to data and security is described here so you can weigh it against what you see in your account.
Data Retention
Account and transaction data is held for the period required under the applicable laws of your eligible region. After your account is closed, data is retained only as long as those rules require. You can ask us what period applies to your account through the policy email route.
Cookie Handling
Session cookies are used to keep you logged in and to remember your account state between pages. Analytics cookies are only set with your consent. You can remove or block cookies at any time through your browser settings — note that blocking session cookies will affect your login state.
Account Security
Your account login and wallet activity are protected by standard encryption in transit. We do not store payment credentials on our servers — payment processing runs through the respective PESONet or Bank Transfer rails, which carry their own security protocols.
Policy Change Requests
If you want us to delete, restrict or export your account data, contact us through live chat or the policy email. We will confirm what is possible under the applicable rules and set out the steps clearly before taking any action on your record.
POLICY QUESTIONS ANSWERED
Common Questions About These Legal Terms
These are the questions we get most often about account data, policy scope and how to act on your rights here on okbet 4.
Does this policy apply to me if I am in the Philippines?
Access to this platform and the application of these terms depends on local law and is available only where local law permits in your region. If you are in an eligible part of the Philippines, these terms govern your account. Check the dashboard for your current access status.
Where can I see my PESONet and Bank Transfer transaction records?
Your full transaction history — including all PESONet and Bank Transfer records — is available in your account dashboard after login. Each entry shows the date, channel and amount as processed. No support request is needed to view this history.
How do I ask for a correction to my account details?
Send a message through live chat or the policy email address shown in the footer. Include your registered username. We will confirm receipt, let you know what supporting information is needed, and process the correction within the period set by the applicable rules of your region.
What data does okbet 4 collect when I play?
We collect account credentials, session data, wallet transaction records and cookie data needed to run your session. Game activity — such as rounds played on titles like Tongits Showdown or Bingo Pinoy — is logged to your account record for dispute and support purposes.
Can I ask for my account data to be deleted?
Yes. Send a deletion request through live chat or the policy email. We will confirm what data can be removed under the applicable retention rules of your eligible region and outline the steps before acting. Some records may need to be retained as required by law.
Does this policy cover game content from studios like PG Soft or Spadegaming?
This policy covers your account, wallet and data on our platform. Individual game rules and mechanics — for titles from PG Soft, Spadegaming, JDB and other studios in our lobby — are governed by those providers' own terms, shown inside the game interface.